Remember the last time I rant about Shutterfly?
Well, I couldn't find another place that prints reasonably-priced 8*8 hard cover AND ships to SGP so I am still with this (almost) shitty website.
Well, I already hate that they auto-crop all my squarish scrapbook layouts into photo-sizes.
(I am forced to go through all the images individually to remove the auto-crop.)
Then, they have this custom-path options which make arranging my pages a huge hassle.
Worse, they screw up BOTH my orders which were made within a week of each other.
Book 1, there were yellow streaks/patches on almost all my pages and they were very obvious on pages with white/light backgrounds.
Book 2, the cropping of the pages were horrendous!
The bottom of EVERY page has 5mm from another page!
For the first book, they proceeded to make a reprint without apologising.
For the second book, I was very pissed and demands for a refund. They ask me to print a form and send the book back before they can process the refund 2-4 weeks after receiving it.
Hello! I'm residing in Singapore. It will cost me at least S$25 to send this book back via registered airmail.
And this book costs S$25! Does it even make sense?
I'm so pissed off right now.
What's there to boast about 100% customer satisfaction when the solution is to reprint and replace?
Why can't they CHECK the product before shipping? Where is the quality control???
I need to find a place that prints 8*8 NOW.